Contact
Real humans answer. Email works best for detailed requests, and the customer service line is available for account, billing, download, or install help.
Support
Subscription, billing, refunds, lost license, anything tied to your account. Replies within one business day.
Email supportCustomer service line
Call for account, billing, download, or install help. Email still works best for detailed bug reports and security issues.
Call +1 888 958 0818Bug reports & feature requests
Send a bug report or feature request by email. Include your macOS version, TypeFree version, and a short reproduction if you can.
Email bug reportSecurity disclosure
Found a vulnerability? Email this address with details — please don't open a public issue. We'll acknowledge within 48 hours.
Email securityPress / partnerships
Coverage requests, integration discussions, anything not strictly support.
Email usMailing address
Bellarivia LimitedUnit 5, 17/F, Strand 50
50 Bonham Strand, Sheung Wan
Hong Kong
For privacy or legal correspondence, please email first so we can route it. See also our Privacy and Terms pages.